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311 West Saratoga Street, Baltimore, MD 21201
Helps DHS customers who have a concern, inquiry, or complaint related to TDAP, TCA, OHEP, SNAP, child support, and other services.
Complaint Reporting
More information:
- Accepts reports of suspected welfare fraud
- Requests for support may be made by phone and online
What's Here
2662 Riva Road, Heritage Complex, Building 2662, Annapolis, MD 21401
Provides water service and bill assistance resources. Utility Assistance More information:
- Emergency Services crews respond to utility-related issues
- Assists with billing issues, such as lost bills, change of address, and issues paying bills on time
- Payment plans and leak adjustment for high utility bills may be available
- Evaluates and resolves issues. including sewer backups, dirty/ rust water, water pressure issues, water quality concerns, water leaks, and disruptions in service
What's Here
8250 Old Montgomery Road, Columbia, MD 21045
Manages and maintains Howard County's public water and wastewater systems.
Water and Sewer Service
More information:
- Residents connected to the public system who are experiencing a blockage should call the County before a plumber
201 West Preston Street, Baltimore, MD 21201
Helps Medicaid/ Medical Assistance recipients understand their benefits and access medical care.
Medicaid Information/Counseling
More information:
- Resolves concerns related to Medicaid, Managed Care Organization, and the HealthChoice Program
- The HealthChoice Helpline for Pregnant Women is available to help expectant and new mothers
What's Here
2 Center Road, Suite 110, Baltimore, MD 21201
Provides grants for utility bill related expenses via the Maryland RELIEF Act.
Utility Assistance
More information:
- BGE offers customer service to answer questions about billing, collections, and emergencies
- Customers with special needs may be eligible for deferred payment plans
What's Here
100 South Charles Street, Tower 2, 5th Floor, Baltimore, MD 21201
Provides affordable housing for individuals with HIV/Aide.
Section 8 Housing
More information:
- Offers HUD home purchase counseling, information, and other housing resources
What's Here
28577 Mary's Court, Suite 1, Easton, MD 21601
Provides information, referrals, and resources for behavioral health providers and services. Helplines and Information, Mental Health Services More information:
- Includes suicide prevention, harm reduction, substance use, mental health, crisis services, and more
What's Here
57 West Timonium Road, Lutherville Timonium, MD 21093
Provides BG&E utility bill and bulk fuel assistance to residents in need.
Utility Bill Assistance
More information:
- Bulk fuel assistance for oil, propane, kerosene, and others is available November 1st to March 31st
- Utility bill assistance limited to every 12 months
What's Here
7 East Redwood Street, Floor 9, Baltimore, MD 21201
Aims to eliminate inequity, discrimination, and inequality in the community. Advocacy More information:
- Enforces public accommodations and ADA concerns
- Accepts reports of unfair treatment by employer
- Processes complaints against law enforcement
- Enforces local wage laws and investigates complaints, including wage disputes and overtime issues
What's Here
8901 Herrmann Drive, Suite A, Columbia, MD 21045
Helps patients find local dentists and investigates complaints about dentists in Maryland. Medical Care
What's Here
10903 New Hampshire Avenue, WO-22/1115, Silver Spring, MD 20993
Provides information and handles complaints on a range of consumer issues. Consumer Services More information:
- Offers information on FDA activities, types of products regulated, and product ingredients
- Regulates the safety, efficiency, and labeling of products, such as human and animal food, cosmetics, drugs, medical devices, and products that emit radiation
- Offers educational resources, publications on FDA , and speakers on topics related to food and drug safety
7201 Corporate Center Drive, Baltimore, MD 21076
Offers transportation for individuals with disabilities who cannot use regular public transportation. Transportation More information:
- Includes curb-to-curb service with lift-equipped buses and mobility vans with wheelchair lifts
2231 Conowingo Road, Suite A, Bel Air, MD 21015
Provides assistance with complaints related to the public behavioral health system in Harford County. Advocacy
311 West Saratoga Street, Baltimore, MD 21201
Provides eligible individuals and families with grants that go towards heating and utility expenses.
Utility Assistance
More information:
- Applicants may be homeowners, renters, roomers, or boarders
- Available all year for electricity and during the winter months for heat
- Limited funds available for furnace repair, replacement, and other weatherization procedures
- Assistance limited to once every 5 years
What's Here
6 Saint Paul Street, Suite 2102, Baltimore, MD 21202
Provides negotiation and advocacy services for customers facing complex utility issues. Utility Assistance More information:
- Does not provide direct financial assistance
- May be able to help customers with medical issues find financial assistance for utility bills
What's Here
7500 Security Boulevard, Windsor Mill, MD 21244
Provides information on Medicaid and Medicare health coverage. Insurance Services More Information:
- Provides information about registration and training for medical care providers
What's Here
PO Box 13609, Philadelphia, PA 19101
Provides energy utilities to Delaware and the Delmarva Peninsula.
Utilities
More information:
- Accepts reports of power outages and electrical emergencies
- Helps customers who want to apply for budget billing or are having issues with a bill
- Offers a rebate program on select energy efficient refrigerators, air conditioners, and water heaters
- Notifies customers about upcoming electrical issues
- Shares tips to reduce energy usage and conserve resources
What's Here
100 North Holliday Street, Baltimore, MD 21202
Provides homeless individuals with an emergency shelter. Temporary Shelter More information:
- Requires individuals be independent with all activities of daily living and without medical needs
- Requires all individuals, including discharges from hospitals and community referrals, to call for shelter placement
- Call shelters directly after hours